FAQ

Questions and Answers


Do you have my size ?

We can resize any of the rings or bracelets to your size at no additional cost. Just send us a message with your order and include the ring size or bracelet size in cm or inches. 

Where does the Jewelry ship from? 

All of our jewelry is shipped directly from Asia with expedited shipping. 

How long will it take to receive my order ? 

Depending on your location it can take from 7 to 15 business days for your order to reach its destination.  

Can you guarantee authenticity? 

All of our gemstones are sourced directly from local mine deposits around South East Asia and have undergone IGI certification. Certificate of authenticity is available upon request for each order. Our stones are 100% Natural. No synthetics. 

What is the jewelry base metal ? 

Our jewelry is gold plated in 925 sterling silver which keeps the price of our items affordable. If you want the same item with pure gold setting it can be made for an additional cost per gold weight and purity.  

Do you accept returns ?

You have 3 days from receiving the order to return it for a full refund. If you want to change the size you can return the item at anytime for free re-sizing.